Privacy Policy

We ask that you read this policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information you provide to us about you, your child, your rights in relation to the personal information and on how to contact us or our supervisory authorities in the event you have a complaint.

Who we are 

We are The Jameson Way. In this notice, references to ‘we’ or ‘us’ means The Jameson Way. We use and are responsible for certain personal information about you. When we do so, our activities are regulated under the UK General Data Protection Regulation (UKGDPR) which applies across the European Union (including in the United Kingdom) and the Data Protection Act 2018 and we are responsible as ‘controller’ and sometimes as ‘processors’ of that personal information for the purposes of those laws.

The personal information we collect and use

When you enrol for our services and in the course of providing our services, we collect the following personal information when you provide it to us:

Your details, including your name, home address, contact telephone numbers, email address, and your child’s details, including name, date of birth and home address.

We also collect and process what is termed as ‘Sensitive Personal Information’. This may be information about you or your child’s gender identification, race and ethnicity, nationality, cultural or religious beliefs, disability or medical information as necessary. We will ask you to consent to give us sensitive personal information, but in some circumstances, we will not be able to proceed with your enrolment if you refuse to give this information as we are required to collect it.

Sometimes we may collect information from other sources such as  nursery or school settings, the police, safeguarding, Ofsted or the Local Authority. We may enhance personal information we collect from you with information we obtain from third parties that are entitled to share that information, but in each case, as permitted by applicable laws.

Sometimes you might give us information about third parties such as your next of kin allowed to collect or alternative emergency contacts. If you intend to give us personal information about someone else, you are responsible for ensuring that you comply with any permissions and consent obligations under the data protection laws. In so far as required by applicable data protection laws, you must ensure that you have their explicit consent to do so and that you explain to them how we collect, use, disclose and retain their personal information or direct them to read this Policy.

Systems used to collect and process data

We gather information directly from you and also via our websites and other ITC systems.

These may include, for example, our: Paper and hard copies of forms; Computer networks and connections; Web-based software and platforms; Web and tablet-based applications; Communications systems; Survey platforms; Email and instant messaging systems; Telephones, voicemail, mobile phone records; and other hardware and software owned, used or provided by or on behalf of us. Some limited personal data may be collected from monitoring devices and systems such as closed-circuit TV and door entry systems.

How we use your personal information

We use your personal information for: Performance of our contractual obligations; equal opportunities monitoring; diversity reporting requirements; social security laws; statistical analysis; contacting service users in an emergency situation; communicating with service users; compliance with legal, regulatory and corporate governance obligations and good practice; gathering information as part of investigations by regulatory bodies or in connection with legal proceedings or requests; operational reasons, such as recording transactions, training and quality control; security vetting and credit rating; preventing unauthorised access to the nursery setting and the children; checking references; administration, assessments and monitoring; marketing our business, our additional services and those of our group companies, for the purpose of our legitimate interest and so long as that interest does not infringe on your rights and freedoms; analysing purchasing preferences of our product and services and making improvements; improving our customer services provisions; operational reasons, such as recording transactions, training and quality control; insurance purposes; or ensuring business policies are accurate and relevant; We will share personal information with law enforcement or other authorities if required by applicable law. We will not share your personal information with any other third party without your consent.

Direct marketing for a legitimate interest pursued by The Jameson Way

Information relating to you will be used to notify you by post, email, telephone or other electronic means of our goods and services and those of our group companies in which we believe you may be interested. You can object to direct marketing at any time by contacting us at m.jameson@thejamesonway.co.uk

Your rights

Under GDPR you have a number of important rights. In summary, those include rights to: Fair processing of information and transparency over how we use your personal information; Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address; Require us to correct any mistakes in the information which we hold; Require the erasure of personal information concerning you in certain situations, this is not an absolute right as some information we cannot erase or delete by law;

Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;

Object at any time to processing of personal information concerning you for direct marketing; object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you; object in certain other situations to our continued processing of your personal information; and otherwise, restrict our processing of your personal information in certain circumstances. For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual rights under the UK General Data Protection Regulation. 

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by the Government and leading businesses.

How long your personal information will be kept

We will retain your personal information for the duration of our contractual relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes, or in accordance with the laws which are applicable to our service industry. Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you). 

Changes to this notice

This privacy notice was published in May  2025. We may change this privacy notice from time to time, when we do, we will inform you.